SessionStatusDetails

Object

Session status details: error code and description

Error codes include:

• 'video_upload_bad_url': Invalid or expired video URL. We were unable to download the video from the provided URL. This could be due to an incorrect URL format or an expired pre-authenticated link. Please check that the URL is correct and, if authentication is time-sensitive, generate a new one before trying again.
• 'video_upload_corrupted_file': Corrupted video file. The uploaded video file is corrupted and cannot be processed. This may be due to an incomplete upload or file corruption. Please check the file’s integrity and try uploading it again.
• 'video_upload_not_supported_fps': Unsupported video frame rate. The uploaded video has a frame rate that is not supported. This API supports frame rates between 4.9 and 12.5 frames per second (fps). Please ensure your video has a frame rate of 12 fps or lower before uploading again
• 'video_upload_not_supported_resolution': Unsupported video resolution. The uploaded video has a resolution that is not supported. This API supports videos with resolutions of 320x640, 480x640, or 720x1280 pixels, in either horizontal or vertical orientation. Please adjust the video resolution and try uploading again
• 'video_upload_not_found_calibration': Calibration in progress. The uploaded video requires facility and camera calibration before it can be processed. No action is needed on your part—our team is working on completing the calibration and your footage will process automatically when calibration is complete.
• 'video_upload_conversion_failed': Video conversion to mp4 failed. Please check the video file and try uploading it again.
• 'video_upload_resolution_change': Video resolution changed. The uploaded video changes resolution during the video. Please check the video file and try uploading again.
• 'video_upload_invalid_time_data': Invalid time data. The uploaded video has invalid time data. Please check the video file start and duration metadata and try uploading again.